UG Entrance Question Paper Bifurcation – Business Studies
| S. No | Name of Chapter | August 30 Slot 1 (No. of Questions) |
August 30 Slot 2 (No. of Questions) |
| Chapter 1 | Nature and Significance of Management | 2 | |
| Chapter 2 | Principles of Management | 4 | |
| Chapter 3 | Business Environment | 3 |
|
| Chapter 4 | Planning | 3 | |
| Chapter 5 | Organising | 2 | |
| Chapter 6 | Staffing | 7 (2 +5) | |
| Chapter 7 | Directing | 2 | |
| Chapter 8 | Controlling | 7 | |
| Chapter 9 | Business Finance | 6 (1 +5) | |
| Chapter 10 | Financial Markets | 5 | |
| Chapter 11 | Marketing | 3 | |
| Chapter 12 | Consumer Protection | 5 | |
| Chapter 13 | Entrepreneurship Development | 1 | |
| 50 | |||
Unit I: Nature and Significance of Management
- Rajat is working in an organisation for the last one month and he is very happy with the way the work is done. He noticed that all the employees in the organisation are satisfied by the working environment and despite having a total work force of 10,000 employees there is no chaos.
Identify the features of management discussed above.
(I) Management is an intangible force
(II) Management is a dynamic function
(III) Management is a group activity
(IV) Management is a continuous process - A good manager counsels through praise and criticism is such a way that is brings out the best in the employee. Identify the function of Management
(I) Planning
(II) Directing
(III) Controlling
(IV) Organising
Unit II: Principles of Management
- Works must be divided into small tasks. A competent specialist is required to perform each job. Identify the principle of management.
(I) Discipline
(II) Division of Work
(III) Unity of Direction
(IV) Initiative - “The interest on an organisation should take priority over the interest of any individual employee”. Identify the Principal of Management referred to in the statement given above.
(I) Esprit be Corps
(II) Subordination of Individual Interest to General Interest
(III) Stability of tenure of personal
(IV) Remuneration of employees - Match the items of List – I with the correct items of List -II
List – I
(A) Science not rule the thumb
(B) Harmony, not discord
(C) Cooperation not individualism
(D) Method study
List – II
(i) Managers served as a link between owners and workers
(ii) Developed through study and analysis
(iii) One best way to doing the job
(iv) Complete Cooperation between the Labour and Management
Choose the correct answer from the options given below :
(I) (A) – (i), (B) – (iii), (C) – (ii), (D) – (iv)
(II) (A) – (iv), (B) – (ii), (C) – (iii), (D) – (i)
(III) (A) – (ii), (B) – (iv), (C) – (i), (D) – (iii)
(IV) (A) – (ii), (B) – (i), (C) – (iv), (D) – (iii) - Span of management refers to _________________
(I) Number of members in middle level management
(II) Number of members in top level management
(III) Number of subordinates under a superior
(IV) Length of term for which a manager is appointed
Unit III: Business Environment
- Attitude towards product innovations, lifestyles, occupational distribution and consumer preferences constitute _____________ dimension of business environment.
(I) Technological environment
(II) Social environment
(III) Economic environment
(IV) Political environment - Business Environment doesn’t help in :
(I) Planning and policy formulation
(II) Coping with rapid changes
(III) Establishing standards for controlling
(IV) Typing useful resources - Swarna Bhumi is a resort in the outskirts of Delhi at Delhi-Gurgoan express way. The unique feature of this resort was being a gadget free zone where families enjoy their time together. However, recently the visitors have been requesting for wifi, pet care facilities and room pantry. The manager sensing the shift is consumer preference upgraded these facilities by providing :
(A) Free Wi-Fi zone
(B) A cretch for pets
(C) A cock top with essentials cooking in selected villas and rooms
The above case highlights that :
(I) Business environment is complete in nature
(II) Business environment is a relative concept
(III) Business environment is dynamic in nature
(IV) Different elements of Business environment are closely interrelated
Unit IV: Planning
- Arrange the process of planning in correct sequence.
(A) Setting objectives
(B) Identifying alternative course of actions
(C) Developing premises
(D) Selecting an alternative
(E) Evaluating alternative courses
Choose the most appropriate answer from the options given below:
(I) A, B, C, D, E
(II) A, C, D, B, E
(III) A, C, B, D, E
(IV) A, C, B, E, D - Reena is working in a car manufacturing company. One day she approaches her supervisor to discuss a better procedure of manufacturing the car. But the superior informs her that he is helpless and cannot change the procedure as it is set by the higher level Management. Identify the limitation of planning highlighted here i.e. planning :
(I) May not work in a dynamic environment
(II) Involves hug costs
(III) Is a time consuming process
(IV) Leads to rigidity - The purpose of planning is to meet future events effectively to the best advantage of an organisation. Identify the feature of planning highlighted here :
(I) Planning is mental exercise
(II) Planning is futuristic
(III) Planning is continuous
(IV) Planning involves decision making
Unit V: Organising
- “Delegation does not mean abdication”. This statement means :
(I) Authority granted to subordinates cannot be taken back
(II) Responsibility depends on the extent of authority delegated to the subordinate
(III) The manager shall be responsible for the performance of the assigned task and even accountable for the same
(IV) Delegation is instrument for responsibility and authority to the subordinate reliving the manager from accountability for performance - Which step in the process of organisation leads to creation of management hierarchy ?
(I) Identification and division of work
(II) Departmentalisation
(III) Assignment of duties
(IV) Establishmenting reporting relationships
Unit VI: Staffing
- Staffing is putting people to jobs. It includes workforce planning and comprises the following process. State the correct sequence of process.
(A) Estimating the Manpower Recruitment
(B) Placement and Orientation
(C) Training and Development
(D) Recruitment
(E) Selection
Choose the most appropriate answer from the options given below :
(I) A, B, E, D, C
(II) A, C, D, B, E
(III) A, D, E, B, C
(IV) C, E, B, A, D - The objective of the step of Staffing Process is to create a pool of prospective candidates for the job. Identify the step of Staffing Process highlighted in the above statement.
(I) Casual Callers
(II) Recruitment
(III) Selection
(IV) Placement and Orientation
Read the passage given below and answer the question:
Saksham, a newly appointed serviceman at M/s Ghaziabad Petrol Station, G.T. Road, usually encounters problems while performing his job, ‘like swiping the card when customer’s pay; generally forgetting to bring down the meter to zero before feeling the petrol tanks of various vehicles; considerable amount of petrol spills while feeling the petrol tank and so on. Overall, he doesn’t respond in the manner as expected. Hence, customers get irritated and often complain about him. Saksham feels sad that dispite his best efforts, he is not being able to perform his job properly. Saksham was appointed on the request of one of the close relatives of Petrol Pump Manager. Hence, the Petrol Pump Manager tries to improve Saksham’s performance through maintaing good personal relations with him and thus to achieve goals of the organization. Otherwise Petrol Pump Manager likes to give orders and expects his subordinates to obey them without any contradiction. He believes reward and punishment both can be given depending up on the result.
- The concept of staffing that may be used to improve Saksham’s performance is :
(I) Recruitment
(II) Training
(III) Performance Appraisal
(IV) Placement and Orientation - Identify the most suitable method that may be applied to make Saksham an efficient worker.
(I) Vestibule
(II) Internship
(IV) Apprenticeship
(IV) Induction - Identify the source of recruitment through which Saksham was appointed.
(I) Direct Recruitment
(II) Casual Caller
(III) Recommendation of Employee
(IV) Management Consultants - Name the element of one of the functions of management being discussed in the above case :
(I) Leadership
(II) Motivation
(III) Communication
(IV) Supervision - The leadership style usually followed by the Petrol Pump Manager is :
(I) Participative Leadership style
(II) Free-rein Leadership style
(III) Dogmatic Leadership style
(IV) Free-Lancer Leadership style
Unit VII: Directing
- The manager does not have confidence on his subordinate so he does not ask for any suggestions from them. Identify the type of Personal Barrier being highlighted in the above situation.
(I) Fear of challenge to authority
(II) Lack of confidence of superior on subordinates
(III) Unwillingness to communicate
(IV) Lack of proper incentive - Match the items of List – I with the correct items of List – II.
List – I
(A) Employee empowerment
(B) Grapevine
(C) Laissez Faire
(D) Co-Partnership
List – II
(i) Leadership style
(ii) Financial incentive
(iii) Non financial incentives
(iv) Internal communications
Choose the correct answer from the options given below :
(I) (A) – (i), (B) – (ii), (C) – (iii), (D) – (iv)
(II) (A) – (iii), (B) – (iv), (C) – (ii), (D) – (i)
(III) (A) – (iii), (B) – (iv), (C) – (i), (D) – (ii)
(IV) (A) – (iii), (B) – (i), (C) – (iv), (D) – (ii)
Unit VIII: Controlling
- Which function of management refers to monitoring organisational performance towards the attainment of organisational goals ?
(I) Planning
(II) Controlling
(III) Directing
(IV) Organising - Arrange the elements of communication in a proper sequence.
(A) Sender
(B) Encoding
(C) Receiver
(D) Message
(E) Decoding
Choose the most appropriate answer from the options given below :
(I) E, B, C, D, A
(II) A, B, C, D, E
(III) A, C, B, D, E
(IV) A, D, B, E, C - Identify the function of management that helps in judging the accuracy of standards.
(I) Planning
(II) Staffing
(III) Directing
(IV) Controlling - Maya, the owner of the firm, sets production target for each day and month, in consultation with the Production Manager and supervisors. They Decided that deviation between standard production and actual production up to 5% is acceptable. Deviations beyond this, should be reported. Identify the concept mentioned above.
(I) Management by Exception
(II) key Responsibility Areas
(III) R O I
(IV) Budgetary Control - Arrange the following steps of controlling in proper order.
(A) Analysing deviation
(B) Comparing actual performance with standards
(C) Setting performance standards
(D) Taking corrective action
(E) Measurement of actual performance
Choose the most appropriate answer from the options given below :
(I) C, E, B, D, A
(II) C, B, A, D, E
(III) C, E, B, A, D
(IV) D, C, E, B, A - Match the items of List – I with the correct items of List – II
List – I
(A) Personal Observation
(B) Budgetary Control
(C) Break even Analysis
(D) Statistical Reports
List – II
(i) Operations are planned in advance in the form of financial statement and actual results compared
(ii) Technique use to study relationship between cost, volume and profits
(iii) enables manager to collect first hand information
(iv) information presented in the form of chart graph table etc.
Choose the correct answer from the options give below :
(I) (A) – (iii), (B) – (i), (C) – (ii), (D) – (iv)
(II) (A) – (iii), (B) – (i), (C) – (iv), (D) – (ii)
(III) (A) – (ii), (B) – (iii), (C) – (i), (D) – (iv)
(IV) (A) – (iii), (B) – (ii), (C) – (i), (D) – (iv) - Which one of the following is NOT a limitation of controlling?
(I) Little control on external factor
(II) Ensuring order and discipline
(III) Resistance from Employees
(IV) Costly affair
Unit IX: Business Finance
- Dividend decision is affected by many factors. Identify the factors affecting dividend decisions.
(A) State of Capital market
(B) Control Consideration
(C) Shareholder’s Preference
(D) Taxation Policy
(E) Floatation Cost
Choose the most appropriate answer from the options given below:
(I) A, B and C only
(II) C and D only
(III) C, D and E only
(IV) B, C and D only
Read the passage carefully and answer the question:
Mr. Rajesh Gulati is the Finance Manager of ‘Health and Life Ltd.’ a company dealing with health and organic food items. The company sells its products in smaller quantities in attractive containers. Moreover they have also decided to provide an additional layer of packing for their products for the purpose of protections along with necessary storage, identification and even convenient transportation.
Keeping up with the latest packing technology the company decided to upgrade its machinery. This, however involved a major decision making as to how funds should be invested, so what the company is able to earn highest possibly return.
Mr. Gulati estimated the amount of funds required for this purpose. He began with the preparation of sales forecast for the next four years.
He also collected the relevant data about the profit estimates in the coming years. By doing this he wanted to be sure about the availability of funds from internal sources. For the remaining funds he is trying to find out alternative sources.
- Identify the concept of Financial Management being mentioned in the above case.
(I) Wealth Maximisation
(II) Financial Planning
(III) Financial Transactions
(IV) Financial Decisions - The various objectives of financial planning concept identified in the case study are :
(A) To see for stock market reactions
(B) To ensure availability of funds whenever required
(C) To prepare financial budget
(D) To take care of purchasing raw material
(E) To see that the form does not rise resources unnecessarily
Choose the most appropriate answer from the options given below :
(I) A and B only
(II) B and C only
(III) D and B only
(IV) B and E only - Identify the financial decision taken by ‘Health and Life Ltd.’ that involves allocation of funds.
(I) Investment decision
(II) Dividend decision
(III) Financing decision
(IV) Management decision - Identify the financial decision of Mr. Gulati about their recruitment of finance to be raised for the company from various sources.
(I) Investment decision
(II) Management decision
(III) Financing decision
(IV) Dividend decision - Name the various levels of packing used by ‘Health and Life Ltd.’ as mentioned in the case study.
(A) Primary Package
(B) Secondary Package
(C) Tertiary Package
(D) Transportation Package
(E) Fancy Package
Choose the most appropriate answer from the options given below :
(I) A, B and D only
(II) A, B and C only
(III) A, B and E only
(IV) B and D only
Unit X: Financial Markets
- “Financial Markets help to save time, efforts and money to both buyers and sellers of financial assets”. Identify the function of financial markets being highlighted in the statement.
(I) Mobilisation of Savings and Channeling them into the most productive uses
(II) Reducing cost of transactions
(III) Facilitating price discovery
(IV) Providing liquidity to financial assets - Which one of the following is NOT the function of Financial Market?
(I) Facilitating Price Discovery
(II) Composition of long term and short term funds
(III) Mobilisation of savings and channeling them into the most productive uses
(IV) Providing the liquidity to Financial assets - Name the intermediary who is authorised to maintain the accounts of dematerialised shares :
(I) Depository
(II) Depository Participant (DP)
(III) BSE – Bombay Stock Exchange
(IV) RBI – Reserve Bank of India - Name The money market instrument, used by large and credit worthy companies to raise the short term funds and lower rates of interest than market rates.
(I) Call money
(II) Commercial Papers
(III) Certificate of Deposit
(IV) Commercial Bill - In order to raise share capital, ABC Ltd., is issuing shares and giving privilege to the existing shareholders to subscribe to the new issue of shares according to the terms of conditions of the company. Identify the method of floatation used by the company.
(I) Private Placement
(II) Offer for sale
(III) Right issue
(IV) e-ipo
Unit XI: Marketing
- Ravi has started his online business of selling Garments because of low cost of production. Identify the distribution channel used by Ravi.
(I) Zero Level
(II) One Level
(III) Two Level
(IV) Three Level - Identify the function of marketing that is also given by F.W. Taylor as one of the Techniques of Scientific Management
(I) Motion study
(II) Functional Foremanship
(III) Standardisation
(IV) Fatigue study - Identify the correct sequence of factors affecting Price Determination from the following.
(A) Product cost
(B) Environmental factors
(C) The Utility and Demand
(D) Company Characteristics
(E) The Extent of competition in the market
Choose the most appropriate answer from the options given below :
(I) A, B and C only
(II) A and C only
(III) A, D and C only
(IV) A, C and E only
Unit XII: Consumer Protection
- Richa purchased an ISI marked steam iron from a branded shop. When she switched the steam iron on, she got an electric shock. Due to the electric shock she got her fingers burnt. Identify the consumer right violated by the company
(I) Right to Safety
(II) Right to Seek Redressal
(III) Right to be informed
(IV) Right to consumer education - Many Business Organisations have set up their own consumer services and grievance cells so that the consumer can file a complaint in case of dissatisfaction with a good or service. Name the Consumer Right on which the Business Organisations are focussing:
(I) Right to be informed
(II) Right to be Heard
(III) Right to be Seek Redressal
(IV) Right to Consumer Education - When DTH was Launched in India all service providers wear charging a flat rate in which all channels were provided. Consumers even had to pay for those channels which they did not want to see. Which consumer right is ignored by DTH service providers ?
(I) Right to be heard
(II) Right to be informed
(III) Right to be choose
(IV) Right to seek redressal - Match the items of List – I with the correct items of list –II
List – I
(Marks)
(A)(B)(C)(D)List – II
(Name)
(i) Food Process Order
(ii) Electrical Goods
(iii) Eco-Mark
(iv) BIS Hall mark
Choose the correct answer from the options given below :
(I) (A) – (ii), (B) – (iii), (C) – (i), (D) – (iv)
(II) (A) – (ii), (B) – (i), (C) – (iv), (D) – (iii)
(III) (A) – (i), (B) – (iii), (C) – (iv), (D) – (ii)
(IV) (A) – (iii), (B) – (iv), (C) – (ii), (D) – (i) - Rohit died in a car accident as the airbags of the car did not open on impact. His family and friends are very angry about this defect in the car. They decided to file a case on the car company. Who can file a case on the car company under Consumer Protection Act. ?
(I) The Car Showroom owner
(II) The legal hair of Rohit
(III) The Consumer of another car company
(IV) An Unregistered Consumer Association
Unit XIII: Entrepreneurship Development
- Identify the Characteristics of entrepreneurship from the following.
(I) Behavioural
(II) Organisation of Production
(III) Fulfilling Social Responsibility
(IV) Basis of Management Hierarchy